Philips Opens Philips Care Centre Medan: The First Lighting Interaction and Consultancy Service in Indonesia

March 19, 2011

Medan - PT Philips Indonesia confirm its leading position in innovation and commitment to customer satisfaction with the opening of the Philips Care Centre in Medan today. It is the first Philips Care Centre established in Indonesia and will provide support as well as solutions related to lighting to customers.


“Philips Care Centre will allow interaction between consumers and Philips representatives. It is a clear statement about our commitment to consistently create meaningful solutions to improve people living through lighting solution," said Robert Fletcher, President Director of PT Philips Indonesia, during  the Philips Care Day event at Lapangan Merdeka Medan, today (Saturday, 19/3).


At Philips Care Centre in Medan consumers can ask questions related to Philips lighting products or have free consultation about their lighting needs. Good and right lightings can shape people’s health and wellbeing, hence also increase productivity. “Earlier, consumers of lighting products do not have a place to throw their queries about the products or lighting solutions. Philips Care Center in Medan is the first of its kind and we will make all effort to ensure that the centre can satisfy our customers,” said Hendry Syafrullah, Senior Marketing Manager Philips Lighting, PT Philips Indonesia.


Philips Care Centre caters for consumers in Medan. Consumers outside of Medan can by calling Philips Call Centre: 0-800-10-52678 (LAMPU), or through our Authorized Retail Store.


Philips Care Centre Medan is open from Monday - Friday starting at 08.00 to 17.00.

For further information please contact:

Eda Clarissa
Corporate Communications and Public Relations
PT Philips Indonesia
Telephone : +62-21 2965 1333

E-mail  :


Indah Dian Novita
Fleishman-Hillard Indonesia
Mobile  : +62-856-2207770
E-mail  :



About Philips Care Center

Philips Care Centre Medan is a place designed by PT Philips Indonesia for consumers to get solutions and ideas related to lighting. In Philips Care Centre Medan, Philips consumer can find solution on Philips lighting as well as service centre if there is problem on Philips lamps purchased by consumers.Philips Care Centre Medan provides several types of Philips lamps, so consumers can buy Philips lighting products. However, complete range of Philips lighting products can be found at leading shops in Medan. To date, Philips Care Centre is only located in Medan city. However, Philips is planning to open more centers in major cities in Indonesia. Medan is the first city in Indonesia that has Philips Care Centre.
Consumers can come directly to Philips Care Centre at Jl. Gatot Subroto Km.5 No. 146 every day from 08.00 to 17.00 hours.


About Royal Philips Electronics

Royal Philips Electronics of the Netherlands (NYSE: PHG, AEX: PHI) is a diversified health and well-being company, focused on improving people’s lives through timely innovations. As a world leader in healthcare, lifestyle and lighting, Philips integrates technologies and design into people-centric solutions, based on fundamental customer insights and the brand promise of “sense and simplicity”. Headquartered in the Netherlands, Philips employs more than 116,000 employees in more than 60 countries worldwide. With sales of EUR 23 billion in 2009, the company is a market leader in cardiac care, acute care and home healthcare, energy efficient lighting solutions and new lighting applications, as well as lifestyle products for personal well-being and pleasure with strong leadership positions in flat TV, male shaving and grooming, portable entertainment and oral healthcare. News from Philips is located at