Jakarta, Indonesia - The ASEAN Foundation and Royal Philips Electronics held its 2nd healthcare roundtable discussion on “Hospitals of the Future” on Tuesday, July 5, 2012 at JW Marriott. Attended by Indonesia’s academics, government officials and professionals from the healthcare industry, it is a combined effort of both parties to seek out most effective solutions to improve quality of living in the area of healthcare services in Indonesia, in which hospitals play a significant role.
In terms of health and healthcare, Indonesia is admittedly lagging behind its neighboring ASEAN countries such as Malaysia; especially on the level of customer service provided in hospitals. As a result, many Indonesians opt to visit other countries for medical and health services.
According to the 2011 Human Development Index of the United Nations Development Program, on health and education standards, Indonesia is ranked at 124th, down from 108th in 2010, out of a total of 187 countries that were surveyed.
Due for completion in 2015 and despite the governments’ US$55 million investment, Indonesia is currently falling short on its progress to achieve the Millennium Development Goals (MDGs). These goals include reducing malnutrition and maternal and infant mortality rates, as well as tackling communicable diseases such as malaria, HIV/AIDS and tuberculosis.
“It has come to our attention that in order to reach MDGs and to significantly improve the general state of health and healthcare in Indonesia, ensuring quality of Indonesian hospitals is imperative. It is our hope that by bringing various healthcare stakeholders to discuss the future of hospitals, we are able to establish joint commitments to do so”, said Dr. Makarim Wibisono, Executive Director of ASEAN Foundation who was represented by Mrs. Septania H. Kadir, Head of Programs of the ASEAN Foundation.
“The government recognized that much effort needs to be exerted to improve Indonesia’s health and healthcare situation, specifically regarding the quality of our nation’s hospitals.
“The government recognized that much effort needed to be exerted to improve Indonesia’s health and healthcare situations, specifically on our nation’s hospitals’ quality. Hence, as per January 1, 2012, we had implemented new standardization to replace the previously used aggregate model which evaluate quality of hospitals based on instruments of standard operating procedures etc , focus on input and process, to new quality assessment based on JCI (Joint Commission International) Accreditation standard, includes : the hospital’s customer care, patient safety, it’s effort to help achieve MDGs and improve the hospital management .” stated Dr. Supriyantoro, Sp.P, MARS, Director General of Health Care Ministry of Health.
“Due to limited budget allocated for healthcare, stakeholders within the healthcare industry need to support the government in its efforts – we simply cannot do it alone. Public-private partnerships (PPP) for example, are crucial to counteract the budget restraint” urged Dr. Supriyantoro.
Participants at the discussion unanimously agreed that there needs to be stronger development of public-private partnerships. Collaborative efforts between the government, private and public sectors to implement new technology along with strong advocacy of the patient-physician relationship are essential for achieving widespread access to healthcare for the Indonesian people.
As the dialogue progressed, innovation in medical technology became the focus of discussion. While innovation can help provide better quality as well as more accessible and affordable care to more people in Indonesia, several participants conveyed that it is important to keep in mind that in order to effectively manage the growing healthcare needs in rural or remote areas, technologies of the future needs to be integrated seamlessly with existing systems.
“Our healthcare system should be able to provide a range of services that cover the full continuum of care and health care services that meet and cater to the needs of population it serves”, said Dr. Untung Suseno, Senior Advisor to the Minister of Health of Indonesia on Finance and Community Empowerment. “Hospitals must therefore actively engage and partner with the private sector to provide the most productive, high quality equipment and technologies at lowest acceptable cost”, Dr. Untung added.
|As a company focused on improving people’s lives through meaningful healthcare innovations, Philips, could not agree more. “We are committed to partnering with the medical sector by delivering the highest quality healthcare products, services and solutions while simultaneously supporting these technological advances with comprehensive information on costs, risks and benefits of different diagnostic and therapeutic preferences. By providing along with our product and services, substantiated clinical and economic evidence, we can assist the medical sectors in determining both the effectiveness and efficiency of healthcare equipment and technology in providing medical care.” stated Dr. Eric Silfen, Chief Medical Officer, Philips Healthcare.|
“Our goal is to improve the quality of clinicians’ and patients’ lives by simplifying the delivery of healthcare, improving clinical outcomes and reducing healthcare system costs while enabling affordable access to healthcare for all Indonesians”, said Dr. Silfen.
|The “Hospitals of the Future” roundtable discussion is ASEAN Foundation’s and Royal Philips Electronics’ 2nd joint forum addressing healthcare issues. Last year, supported by the Indonesia Medical Doctors Association (Ikatan Dokter Indonesia – IDI), the panel discussed “Healthcare Affordability: Delivering high-quality, affordable healthcare to rural communities” in Surabaya, East Java, Indonesia.|