Consumer
Products
Sonicare HealthyWhite+ Sonic electric toothbrush

Sonicare HealthyWhite+ Sonic electric toothbrush

2 modes, 6 customizable settings, 1 brush head HX8911/02

Troubleshooting

My Philips Sonicare toothbrush makes a loud noise

If your Philips Sonicare toothbrush makes a loud noise when you switch it on, there might be a very simple solution.

Remove the plastic travel cap

You may have forgotten to remove the transparent plastic travel cap from the brush head before turning the toothbrush on.

The information on this page applies to the following models: HX8911/02 , HX9332/04 , HX6511/02 , HX6311/02 , HX6381/02 , HX6921/02 , HX6942/14 , HX6972/10 , HX6711/05 , HX6993/03 , HX6732/71 , HX6732/05 , HX6730/05 , HX6992/03 , HX7990/02 , HX6711/02 , HX6732/02 , HX6730/02 , HX6780/02 , HX6782/02 , HX6902/02 , HX6932/10 , HX6982/03 , HX5581/02 , HX9882/02 , HX1610/02 , HX1630/02 , HX6942/04 , HX1620/02 , HX1622/02 , HX7351/02 , HX7001/20 , HX7002/20 , HX5551/02 , HX9552/02 , HX7361/02 , HX7011/10 , HX5251/02 . more less

Not what you are looking for?

Did we answer your question?

If not, contact us.