Are you unable to insert the brew group into your espresso machine? Use this troubleshoot to easily fix this yourself.
Troubleshooting
I cannot insert the brew group into my espresso machine
Set the brew group in a neutral position
- Place back the coffee ground container and close the service door. Note: Leave the brew group out.
- Press the power button to turn off the espresso machine
- Wait at least 5 seconds and turn on the espresso machine.
- Set the brew group in a neutral position before inserting it. Watch our video for clear instructions.
- Push the black lever all the way down
- Align the two arrows on the yellow circle
- Push the yellow lock pin in an upwards position
- Remove the coffee ground container, open the service door and insert the brew group.
Did this not solve the issue? Please contact us.
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