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Saeco Intelia Super-automatic espresso machine

Brews 7 coffee varieties, Classic Milk Frother, Black, 5 step adjustable grinder HD8751/11

Troubleshooting

I cannot insert the brew group into my espresso machine

Are you unable to insert the brew group into your espresso machine? Use this troubleshoot to easily fix this yourself.

Set the brew group in a neutral position

  1. Place back the coffee ground container and close the service door. Note: Leave the brew group out.
  2. Press the power button to turn off the espresso machine
  3. Wait at least 5 seconds and turn on the espresso machine.
  4. Set the brew group in a neutral position before inserting it. Watch our video for clear instructions.
  5. Push the black lever all the way down
  6. Align the two arrows on the yellow circle
  7. Push the yellow lock pin in an upwards position
  8. Remove the coffee ground container, open the service door and insert the brew group.

Did this not solve the issue? Please contact us.

Play Pause

The information on this page applies to the following models: HD8751/11 , HD8930/01 , HD8837/01 , HD8944/01 . more less

Troubleshooting
Grinder(2)
Dispensing(4)
Display(1)
Leaking(2)
Error notifications(4)
Noise(2)
Power/ Charging / Battery life(1)
Performance(3)
Functionality(1)
Milk(1)
Temperature issues(1)
Alarm(4)
Filter(1)

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