Troubleshooting My skin is irritated after using my Philips epilator As the hairs are being removed by the root, some redness or skin irritation may occur. This is normal and should disappear quickly. Learn more here. Getting used to epilation Especially when you have not used your epilator for a while, it is normal that some skin irritation occurs. Your skin may need to readjust to the epilation process. Your epilator needs cleaning Clean the epilator. Make sure that the epilating head is clean as well. Using too much pressure Do not use any pressure when moving the epilator over skin. Further prevention measures Make sure you exfoliate your skin every time you shower. Exfoliating removes the dead skin around the follicles, so the hairs will slide out more easily and not tear the surrounding skin. After epilating gently rub in antiseptic (after epilation) cream, such as a mild, alcohol free lotion on the epilated area of your skin.