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Products

6400 series Pressurised steam generator

Carry-lock GC6430/02

Troubleshooting

My Philips Steam Generator Iron does not produce steam

If your Philips Steam Generator Iron stopped steaming, there can be several reasons. Discover here how to mend it yourself.

The steam button is not pressed

Your steam generator iron does not produce steam when this button is not pressed.

Please press and hold the steam button continuously to generate steam. When you release the button, the iron stops steaming.

The steam generator is not hot enough to produce steam

Please, wait until the 'iron ready' light lights up continuously. If steam is still not generated, we recommend you to contact us.

The Calc-Clean or Decalc light is blinking and/or there is a beeping sound

Your iron needs to be descaled (or the descaling mode is activated).
Find here all descaling information for your Philips iron.

During first use, a short steam delay could be expected

When you press your iron’s steam button for the first time (after filling the appliance with water), you will experience a steam delay of 30 seconds. During these 30 seconds, you will hear a pumping sound (which you will also hear during normal use).
After this start-up cycle, the iron will generate steam when you press the steam button.

Please note: for PerfectCare AquaPro steam generator irons this delay could take up to a few minutes. This could happen when the iron was stored for a long time.

There is not enough water in the water tank

When the water level in your Philips steam iron is below the MIN level, your iron is not able to generate steam. Please refill the water tank with water and your iron should work again.

**Only for irons with a dial**: The temperature dial is set in the wrong position

The iron does not produce steam when the temperature dial is in Calc-Clean or 1 dot position.
Please set the temperature dial to the 2 or 3 dot position.

The automatic steam mode is off

If your steam generator iron has an intelligent automatic steam mode and this is off, it will not produce steam unless you press the steam trigger.

Please, turn the automatic steam mode on or press the steam trigger to produce steam as needed.

The automatic steam mode is on and the iron is still or tilted in the air

If your steam generator has an automatic steam mode and this is on, it will stop producing steam when the iron is not moving or when the iron is lifted in the air and tilted.

The information on this page applies to the following models: GC6430/02 , GC7230/02 , GC8280/02 , GC6360/02 , GC8220/02 . more less

Other issues

Other faults(10)
Temperature issues(2)
Noise(1)
Indication Lights(2)
Performance(2)
Leaking(5)
Power/ Charging / Battery life(1)

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