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Products

Air purifier

CADR 160 m³/h, PM2.5 removal rate >99% AC4012/00

Troubleshooting

My Philips Air Purifier does not remove odors properly

If your Philips Air Purifier does not remove odors or smells as expected, there can be several reasons. Please find out here how we can help you.

The room air quality is very poor

If you are using the appliance in a room in which the ambient air quality is very poor, please open the windows to improve the air circulation.

The room is too big

Your Philips Air Purifier should not be used in a room that is bigger than recommended. If this is the case, then its performance will not be optimal and some odors/smells might not be removed properly.

The recommended room size depends on your specific air purifier model. Find the maximum recommended size for your specific Philips Air Purifier model in the user manual.

The information on this page applies to the following models: AC4012/00 , AC4025/00 .

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