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Philips Support

A software update of my Philips player via USB has failed

Published on 2017-03-01
  • Ensure that you download the correct software based on your model
  • Ensure that your USB storage device can be detected by the player
  • Ensure that the extracted 'UPG' folder with the software files is copied to the USB flash drive. Do not rename the extracted folder/files and note that the ZIP file will not be readable on the set
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