EN
ID
1
Products

Troubleshooting

I cannot access the BD-live feature on my Philips player

Network connection/Setup problem

  • Ensure that the Blu-ray player is connected to the network/Internet (Ethernet connection)
  • Ensure that the network cable is properly connected and the router is switched on
  • Re-setup network (Setting Menu > [Advance Setup] > [Network])

*Local Storage does not have sufficient space *

  • Clear/Reformat the local storage (Setting Menu > [Advance Setup] > [Clear Local Storage])

Note: When you clear the local storage, previous downloads from BD-Live will no longer be available.

Blu-ray disc does not have BD-Live feature

  • BD-Live feature is only for certain Blu-ray disc. Please refer to the Disc cover or the relevant Internet website for this information

The information on this page applies to the following models: BDP7300/98 .

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