Network connection / Setup problem
Local Storage does not have sufficient space
Clear / Reformat the local storage (Setting Menu > [Advance Setup] > [Clear Local Storage])
Note: When you clear the local storage, previous downloads from BD-Live will no longer be available.
Blu-ray disc does not have BD-Live feature
BD-Live feature is only for certain Blu-ray disc. Please refer to Disc cover or relevant internet website for this information