Troubleshooting My Philips Steam Generator Iron does not glide smoothly When your Philips iron does not slide smoothly over your fabric or clothing, please learn here what you can do. The temperature setting is too high for that fabric Please check the label of your garment or read the instructions of your Philips iron to learn what temperature setting is advised. Steam is not being used When you iron without using steam, your Philips steam iron might not glide as smoothly as it could. For optimal results and good gliding, please use steam while ironing. The soleplate of the iron is damaged or scratched Your iron's soleplate should be replaced for a new one. We recommend you to contact us.