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Philips Support

There is problem with playing YouTube on my Philips Blu-ray player.

Published on 2017-06-12

Make sure the player is connected to the Internet. If the problem persists, follow the steps below to clear the cookies in the browser:

  1. Press [HOME] on the remote control to enter home menu.
  2. Within 6 seconds, press [8], [5], [2], [0] buttons on the remote control.

Note: Clearing of cookies is available from firmware v1.53 (for BDP22xx models) and v1.31 (for BDP23xx models) onwards.

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