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    Philips OneSpace Insights
    Optimization Services
    • OneSpace Insights
    • nurse looking at the scan report
    • doctors looking at the patients
    • doctors talking to each other
    • OneSppace Insights

    Philips OneSpace Insights

    Optimization Services
    Philips OneSpace Insights is an enterprise cloud-based solution for healthcare facilities, offering advanced analytical capabilities.
    Ensure business continuity, unlock new analytical capabilities and identify opportunities for improvement. With a single point of entry, Philips OneSpace Insights provides uniform views across sites, departments, modalities and vendors of your medical equipment. OneSpace Insights, your enterprise cloud solution with advanced analytics, optimizes business outcomes and drives continuous improvement.
    • Optimize operations in your healthcare with a cloud enabled suite of dashboards with advanced analytics capabilities.

    • Gain a single, unified view with OneSpace Insights dashboards for performance insights, seamless service and asset management.

    All Philips professional healthcare customers can open, track and manage equipment service tickets in our Customer Services Portal at no cost. Register for an account here.

    For all support resources and contact information, visit our Support hub.

    Video

    Introduction to dashboards

    (89.33 MB)

    Inventory dashboard

    (57.15 MB)

    Service performance dashboard

    (49.34 MB)
    See all
    Service delivery summary

    OneSpace Insights cloud-enabled dashboard suite is available 24/7 through Customer Services Portal. Service levels include:

    • Basic dashboards: ​

    Inventory: Gain equipment lifecycle insights for unified enterprise-wide and holistic asset management. ​

    Service performance: View uptime and fleet service performance insights. ​

    • Premium dashboards: ​

    Assessment: Define equipment status and priority for investment.

    Cybersecurity1: Manage security and vulnerability of assets. ​

    Utilization: Monitor system performance. ​

    Dose Management2: Gain insights into radiation dosage. ​

    What’s included in OneSpace Insights
    Benefits

    OneSpace Insights is a cloud-enabled suite of dashboards with advanced analytics capabilities to optimize healthcare operations. Access via the Customer Services Portal.

    • System uptime: track fleet, assets and service performance and optimize availability.
    • Improve staff and patient experience: Access cross-department utilization insights to optimize planning, procedures and workflows.
    • Enable operational efficiency: Assess inventory and performance metrics to plan investments and ensure full utilization.
    • Enhance cybersecurity: Get the latest software releases for continuous protection.
    OneSpace Insights overview
    Why now

    Typical operational performance management challenges encountered by healthcare providers include:

    • Fragmented information
    • Varied data across vendors
    • Scattered and inconsistent performance management
    • Missing views, incomplete asset lists and ad hoc methods of replacement planning

    Why OneSpace Insights
    Financial and delivery model

    OneSpace Insights offers flexible delivery models to fit your specific needs. Choose from a range of options. These include free access to the Service Management pack, which includes the Customer Services Portal, Contract Management, Planned Maintenance, Service Performance Manager dashboard, and Inventory dashboard.

    Additionally, enhance your analytical capabilities with the Asset Management pack and Performance Analytics pack which includes Assessment, Cybersecurity, Utilization and Dose management dashboards.

    OneSpace Insights financial and delivery model

    Typically we have static data points but data in the dashboard is active. It shows us the real time work status, including current state and full history. This helps us determine how to secure, purchase and manage devices. It's a game changer.

    Grant Smith
    Director Clinical Engineering Department
    Duke University Health System
    Grant Smith

    Documentation

    Introduction to dashboards
    MP4|(89.33 MB)
    Inventory dashboard
    MP4|(57.15 MB)
    Service performance dashboard
    MP4|(49.34 MB)
    Assessment dashboard
    MP4|(61.84 MB)


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    Footnotes
    1. Only available for MR, IGT, CT, and DXR​
    2. Only available for IGT​
    Disclaimer
    Results are specific to the institution where they were obtained and may not reflect the results achievable at other institutions. Results in other cases may vary.