Patient monitoring services

As patient monitoring technology evolves, it’s critical to ensure that your patient monitoring system remains up-to-date, secure and reliable. Your technology should be easy to pick up and use, compliant with evolving regulations and able to deliver value throughout its lifecycle. A Philips Informatics Service Agreement includes software upgrades and related clinical training, hardware maintenance, a patient monitoring security assessment and interoperability consulting, so you stay current and secure and improve predictability of costs.

At Philips, we understand that hospitals are healing environments, not cybersecurity firms, so we take a partnership approach to protecting your network data and implementing a more secure enterprise-wide strategy. Our approach encompasses everything from an initial cybersecurity assessment to release and deployment and compliance with regulatory entities to ongoing threat management, including 24/7 monitoring with timely OS patching and antivirus response.

Excessive alarms can contribute to medical errors, staff burnout and lost productivity – as well as a disruptive experience for patients. Quality care, patient and staff satisfaction all depend on making improvements to ensure that alarms are heard and responded to – without overwhelming patients and clinicians. See how Philips can work with you to take a comprehensive approach to solving your alarm management challenges.