Saeco Intelia Super-automatic espresso machine

Brews 7 coffee varieties, Classic Milk Frother, Black, 5 step adjustable grinder HD8751/11


There is coffee powder in the interior / under the brew group.

Ground coffee in the interior or under the brew group can have various causes. Most causes do not directly a technical default.

Powder during first time use

Some coffee powder was left behind after testing

We test all machines before leaving the factory. Although your machine has been carefully cleaned, there might be some coffee residual left. We guarantee however that the appliance is absolutely new.

Powder when brewing a pre-ground coffee

Only use one stroked coffee spoon of pre-ground coffee with the provided coffee spoon.

  1. Restart the machine by switching it off and back on
  2. Select pre-ground coffee with the aroma strength button
  3. Add one stroked coffee spoon of pre-ground coffee
  4. Press the espresso button

Powder after some day's of usage

This is normal behavior due to fines of the coffee powder

  • Because of the fineness of the ground coffee powder, some coffee powder residues in the interior and under the brew group are normal
  • Weekly clean the brew group and the inside of your machine with a damp cloth
Play Pause

There is an increase of coffee powder that ends up in the interior/under the brew group

The piston of the brew group is not well greased

  1. Switch the machine OFF and wait until you hear no more sounds (this can take up to 15-20 seconds)
  2. Remove the brew group and rinse it with fresh water, especially the filter on the brew group
  3. Make sure the brew group is well greased, see movie for instructions
  4. Place back the brew group, coffee grounds container, drip tray and close the service door
  5. Switch the machine back ON

The information on this page applies to the following models: HD8751/11 , HD8930/01 , HD8837/01 , HD8944/01 . more less

Error notifications(4)
Brew group(2)
Power/ Charging / Battery life(1)
Temperature issues(1)

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