If you are having issues with your product, you are always welcome to contact Philips and we will do our best to help.
If your product requires a repair or to be exchanged during Philips guarantee period - we will be happy to organize it for you.
However, if the product requires a repair or exchange under the terms of your extended guarantee, it will be necessary to return the product to your retailer as they are responsible for the after sales service during the period of the extension of your guarantee.
