My Philips Rice Cooker undercooks rice/multigrain
Published on 21 January 2025
If you notice the undercooked rice/multigrain from your Philips Rice Cooker, find the possible causes and solutions below.
The rice/multigrain is undercooked:
- Insufficient water. Use the measuring cup (if provided) to measure the amount of rice.
- In advance, please soak grains with hard shells (red beans, black beans, Job's tears, etc.).
- Before starting the rice cooker, ensure that there are no foreign objects outside the heating element and inside the cooker.
- The heating element is damaged, or the inner pan is deformed. Please bring your rice cooker to Philips Service Center, or contact us for further assistance
