Air Purifier 3000i SeriesHEPA NanoProtect & Active Carbon filter

Cảm ơn bạn đã dành thời gian chia sẻ phản hồi về sản phẩm của chúng tôi. Chúng tôi rất tiếc khi biết rằng bạn gặp khó khăn trong việc tìm mua lõi lọc thay thế sau một thời gian sử dụng sản phẩm. Chúng tôi hiểu rằng việc không biết nơi mua lõi lọc phù hợp có thể gây bất tiện và ảnh hưởng đến trải nghiệm sử dụng cũng như việc duy trì hiệu quả hoạt động của sản phẩm. Chúng tôi luôn trân trọng ý kiến đóng góp của bạn và rất tiếc vì sự bất tiện này. Nếu bạn cần hỗ trợ thêm, vui lòng liên hệ với chúng tôi qua các kênh mạng xã hội của Philips hoặc trang hỗ trợ trên website Philips, đồng thời cung cấp mã model sản phẩm để đội ngũ của chúng tôi có thể kiểm tra thông tin về lõi lọc thay thế phù hợp và hướng dẫn bạn thêm.

Thank you for your feedback, and we're truly sorry for the inconvenience caused by the availability of the FY3430/30 filter. We understand how frustrating it is to invest in a purifier and then struggle to find replacement filters. We sincerely apologize for any issues with stock and availability. We recommend checking with authorized retailers or online stores, as availability can vary by region and stock may be replenished periodically. Your feedback is important and will be shared with our product and supply teams to help improve future availability.

Hello! Thank you for your feedback! We completely understand how confusing model numbers can be, and we appreciate you taking the time to share your experience. You're absolutely right: searching by marketing names like "3000i" should be easier, and we're actively working on improving how our products are listed and found online. Your input helps us make that better. We're glad to hear the purifier is working well for you! If you ever need help confirming a model or finding compatible accessories, feel free to reach out to our consumer support team [https://www.home.id/support] or social media channels. We're here to help! Kind regards,

Hi Andy, Thanks for leaving this review on your air purifier. We're sorry to hear that you've been unable to find a replacement filter - these have not been discontinued. They are currently not sold directly on our website, but are available via other retailers. We advise you to search for the filter on our website, as this will take you to the product page where you can then select different retailers in your area. For further help or additional questions, please feel free to get in touch via social media on our Philips Home Living pages. Alternatively, you can reach out to us via the support page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards,

Hi, Thanks for taking the time to leave your review. We’re sorry to hear that you’re having trouble locating the filters for your appliance and are left disappointed with our service. Please feel free to reach out to our customer service team, so we can provide you with further assistance and help you find suitable filters for your machine. You can reach out to us via our Social Media Channels, or through the support page on our website. Kind regards,

Hi Alex, Thanks for leaving your feedback. We're very sorry that the filter has been discontinued. We suggest you to check if it's available through our retailers. For further help or additional questions, please feel free to get in touch via social media on our Philips Home Living pages. Alternatively, you can reach out to us via the support page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards,