Frequently Asked Questions

Top-10 FAQs Top 10 FAQs

• Do I have to rinse the Nivea for Men shaving conditioner off my face after shaving?
• Can I use the appliance in the shower or in the bathtub?
• Why don't the shaving heads move smoothly over my skin?
• Why do I have to replace the shaving heads after a while?
• How do I remove the shaving heads and then put them back?
• Can I replace the built-in battery with any type of rechargeable battery available on the market?
• Can I use preshave lotion to prepare my skin for shaving?
• How long does the shaver work on one charge?
• There is no gel/lotion coming out of the Cool Skin when I press the pump button.
• Can I clean the shaver under the faucet?

Getting started (2)

• Do I have to rinse the Nivea for Men shaving conditioner off my face after shaving?
• Can I use preshave lotion to prepare my skin for shaving?

Use and Learn (3)

• Can I use the appliance in the shower or in the bathtub?
• How long does the shaver work on one charge?
• Can I clean the shaver under the faucet?

Troubleshooting (5)

• Why don't the shaving heads move smoothly over my skin?
• There is no gel/lotion coming out of the Cool Skin when I press the pump button.
• The NIVEA FOR MEN shaving gel/lotion has turned watery.
• The Cool Skin is increasingly noisy.
• Some long hairs are stuck in the shaving heads. How can I get them out?

Parts and Accessories (1)

• Why do I have to replace the shaving heads after a while?

Cleaning and Maintenance (1)

• How do I remove the shaving heads and then put them back?

Dispose or Recycle (1)

• Can I replace the built-in battery with any type of rechargeable battery available on the market?