Support homepage

Philips Support

I get an error message on the screen with an HDMI connection

  1. Ensure that your HDMI cable is certified.

  2. Press the SOURCE button on the remote control to switch to another source and then
    switch back to the HDMI source.

  3. Reset the accessory device and the TV.

  4. Turn on the TV

  5. Select the HDMI channel

  6. Turn on the accessory device

  7. While the TV and the accessory device are powered on, unplug either end of the HDMI
    cable and then reinsert the cable.

The information on this page applies to the following models: 230T1SB/97 , 220T1SB/97 , 200T1SB/97 .

Other useful links

Need help with your product?

Contacting Philips

We're happy to help you

Looking for something else?

Discover all Philips Support options