My Sonicare toothbrush turns off by itself

If your toothbrush turns off by itself, the troubleshooting tips below may help you find a solution.

We recommend you follow the steps in the order listed below. In between steps, check to see if the issue is resolved before moving to the next.

The information on this page applies to the following models: HX8911/02, HX9332/04, HX9112/13. Click here to show more product numbers ›