Get exactly the support you need
Looking for specific solutions for your product?

Why did the electric water heater not produce water?

There may be multiple reasons for this problem. The following are all possible causes and solutions, please check if there is any reason to apply to your electric water heater.
Possible causes and solutions:
1. The water supply system is shut down or the water pressure is too low. Please check the water supply pressure.
2. The water outlet is blocked. Please check the water outlet or clean the filter.
3. The hot water valve is not open. Please open the hot water valve.
Register your product
Register your product

Keep track of your product warranty coverage

Qualify for cash-back, gifts and special offers

Get easy access to product support

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.