If you notice the undercooked rice/multigrain from your Philips Rice Cooker, find the possible causes and solutions below.
Insufficient water. Use the measuring cup (if provided) to measure the amount of rice.
In advance, please soak grains with hard shells (red beans, black beans, Job's tears, etc.).
Before starting the rice cooker, ensure that there are no foreign objects outside the heating element and inside the cooker.
The heating element is damaged, or the inner pan is deformed. Please bring your rice cooker to Philips Service Center, or contact us for further assistance
The information on this page applies to the following models:HD4812/30 , HD4812/31 , HD4712/31 . Click here to show more product numbers ›
