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Products

Sonicare For Kids Sonic electric toothbrush

2 modes, 2 brush heads HX6311/02

Frequently Asked Questions

Why does my Philips Sonicare app requires permissions

The Philips Sonicare app is asking your permission to access features of your mobile device like location permission or access to contacts. Find out why.

Permissions required by the Philips Sonicare app

The Philips Sonicare app may ask your permissions to access:

  • Location services
  • Identity
  • Calendar
  • Contacts
  • Phone function
  • Microphone

Location services

Permission to location services permits the Philips Sonicare app to automatically receive brushing information. The Philips Sonicare app does not require the location service to function. However, your location data will be used to locate a store near you or to direct you to the consumer care contact details for your country.

Identity

This function enables you to use your Google+ or Facebook account for easy access.

Calendar

This permission allows you to create a calendar event with your dentist or hygienist. This is considered confidential information and is only used for creating your appointments.

Contacts

Contacts allow you the option to share your brushing progress reports with your dentist or hygienist, using the contact function. This is considered confidential information and is only used for contacting your dentist or hygienist.

Phone functions

Phone permissions are required to directly call Philips Consumer Care.

Microphone

Microphone permissions are required to play audio through the app. Microphone access also enables you to use virtual assistants like Siri or Google Assistant to open the app. The Philips Sonicare app will never make microphone recordings.

The information on this page applies to the following models: HX6311/02 , HX6381/02 .

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