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PerfectCare Steam iron

2400 W, 45 g/min continuous steam, 180 g steam boost, SteamGlide Plus soleplate GC3920/24

Troubleshooting

My Philips Steam iron is leaking from its soleplate

In the unfortunate event of your Philips Steam Iron or Steam Generator Iron leaking from its soleplate, there might be a simple solution. Discover how to solve it yourself.

Steam has condensed on the board

Sometimes steam condenses on the board cover, particularly when using Irons that produce powerful levels of steam. This can look like your iron is leaking from the soleplate.

Also, a worn out iron board cover could cause this type of condensation as well.
To prevent this you can do the following:

  1. Select a lower steam setting or only use steam during the first ironing strokes and then finish up with dry-ironing strokes.

  2. You can also put an extra layer of felt between the ironing board and the ironing board cover to minimize condensation on the ironing board.

  3. Replace the ironing board cover if the sponge material has worn out.

Perfumed water has been used in the iron

Using perfumed water can leave chemical residues in your iron, and this can cause water to leak.

Please, use only tap water, distilled water or a mix of these two types of water.

The temperature is set too low on the dial

This applies only for irons with temperature dial.
When the temperature on the dial is not set to the steam zone (2 dot or above), your iron will not be hot enough to steam. This can cause its soleplate to leak when you activate steam.

Please, make sure to set the temperature to the steaming zone on the dial (indicated in blue color in the image) before activating steam. Then, let iron heat up in heel-rest position for one minute before you resume ironing.

Note: The image is for illustration purposes only and may differ from the dial of specific models.

Philips iron steaming zone in the dial

Steam boost used too often

When you use the steam boost function too often within a short period of time, water can accumulate on the soleplate and leak.

Please continue ironing in horizontal position and wait a while before you use the steam boost function

Remaining water after Calc-Clean

After the Calc-Clean process remaining water may drip out of the soleplate. Do not worry: this is normal.
Dry the soleplate with a piece of cloth.

Water has condensed into steam in the hose

This section applies to Steam Generator Irons only:

Sometimes, steam condenses into water in the hose when you use steam for the first time or if you have not used it for a long time.

To solve this, hold your Philips Iron away from the garment and press the steam trigger until steam instead of water comes out of the soleplate.

The information on this page applies to the following models: GC3920/24 , GC1436/20 , GC1418/35 , GC1020/70 , GC2960/50 , GC2960/59 , GC1418/02 , GC2960/02 , GC1815/38 , GC650/02 , GC2860/02 , GC2820/02 , GC1420/02 , GC1703/01 , GC4320/02 , GC2530/02 , GC4620/38 , GC6430/02 , GC4630/38 , GC4412/02 , GC4610/02 , GC4630/02 , GC4620/02 , GC3388/22 , GC3340/12 , GC3106/02 , GC4238/02 , GC4218/02 , GC3135/02 , GC3388/02 , GC7230/02 , GC2520/38 , GC2560/38 , GC4430/38 , GC2520/37 , GC4420/02 , GC1720/38 , GC3320/02 , GC3360/02 , GC3331/02 , GC1820/37 , GC1830/37 , GC651/02 , GC1705/37 , GC1720/37 , GC1710/37 , GC8280/02 , GC6360/02 , GC2510/02 , GC4325/02 , GC1110/02 , GC1830/02 , GC1820/02 , GC1720/02 , GC1710/02 , GC1705/01 , GC1110/07 , GC2520/02 , GC4430/02 , GC2560/02 , GC3220/02 , GC4330/02 , GC4310/02 , GC3260/02 , GC3240/02 , GC8220/02 , HI518/02 , GC1010/07 , GC1115/02 , HI570/02 , GC1665/02 , GC3116/02 , GC1010/01 , GC1015/01 , GC1005/01 , HD1302/02 . more less

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